Joint Commission Public Notice
The Joint Commission can conduct an accreditation survey of Baptist Health Deaconess Madisonville at any time. The purpose of the survey is to evaluate our organization's compliance with nationally established Joint Commission standards.
The survey results will be used to determine whether, and the conditions under which, accreditation should be awarded the organization.
The Joint Commission standards deal with organizational quality of care issues and the safety of the environment in which care is provided. In the past, when the surveys were announced/scheduled, anyone believing that he or she had pertinent and valid information about such matters could request an interview with a Joint Commission surveyor.
Because the Joint Commission's survey process is now totally unannounced, a pre-scheduled meeting with a surveyor to discuss patient concerns is no longer possible. The Joint Commission encourages the public to seek resolution of their concerns through the channels of hospital management by calling the Patient Representative at 1-800-979-4428.
Patient safety concerns can be reported to The Joint Commission:
- At www.jointcommission.org
- By fax to 630-792-5636 or
- By mail to Office of Quality and Patient Safety, The Joint Commission, One Renaissance Boulevard, Oakbrook Terrace, IL 60181