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Examples of Impact

A positive experience despite stressful circumstances
Emily McEnaney recalls in vivid detail the evening she had to rush her injured son, John, to Baptist Health Deaconess Madisonville Emergency Care.

"It was a cold, rainy night with high winds, and Dr. (William) Logan came into the exam room with a dripping-wet raincoat on," she said. "It made me think about how we were his first stop at the hospital instead of a room to dry himself off and hang his coat."

The positive experience during a stressful situation reminded her what a selfless community she lives in: "Every care provided not only doted on my injured son, but also continuously asked me if I needed a blanket, something to drink, etc.," she said. "I am grateful to live in a community with a wonderful hospital with caring staff, nurses and doctors."

Emily and her son had such a wonderful experience at Baptist Health Deaconess Madisonville that she "cannot stop recommending it to friends in the area." It's also reinforced her commitment to show gratitude whenever possible.

Genuine care that makes a lasting impact
Have you ever had to put your life in the hands of a stranger? That's how Ali Frailey's battle with breast cancer began.

"I can't begin to describe what it was like to hear the words ‘you have cancer,' I was looking at the faces of two people I had known for a matter of moments, and yet, I could tell that they deeply cared about the news they were sharing," said Ali.

Ali was given many tools to be able to fight her battle, but she noted that nothing compared to the team that supported her through this journey. When she rang the bell after completing radiation, she couldn't have her family there due to the pandemic.

"The employees at the Merle M. Mahr Cancer Center lining up, clapping with sincere smiles on their faces stands out as one of the most impactful moments in my life," said Ali. "Staff that began as strangers became a second family and to know that I wasn't alone in that instant is something that I can never thank them enough for. The physicians and clinicians at Baptist Health Deaconess Madisonville have given me back my health, my marriage and time with my children. I never felt like I was just another patient to this team, I knew that they saw me as a mother, a friend and a person who had so much life left to live. Because of them, I was just able to watch my oldest son graduate from high school."

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