On-demand, secure, live video conference for minor illnesses from anywhere, anytime, powered by KeyCare.
For new or current patients
age 0 and older.
Can be anywhere in the U.S. or District of Columbia
Available 24 hrs - 7 days
Secure, live video conference for
diagnosing and treating minor illnesses.
For new or current patients
age 2 and older.
Must be in Kentucky, Indiana or Illinois
at time of service.
Monday - Friday
6 AM - 6 PM
Need a Sick Visit?
Schedule with a
Baptist Health Deaconess primary care
provider with open appointments
on their schedule.
Monday - Friday
8 AM - 5 PM
Baptist Health Urgent Care - Madisonville
Monday - Friday: 8 AM - 8 PM
Saturday & Sunday: 9 AM - 5 PM
Accepting Walk-Ins Only
Baptist Health Urgent Care - Powderly
Monday - Friday: 8 AM - 8 PM
Saturday: 9 AM - 5 PM
Sunday: 12 PM - 5 PM
Accepting Walk-Ins Only
When Should I Seek Urgent Care?
Urgent care centers can treat medical issues that need to be addressed right away but aren’t emergencies. If you can’t see your primary care physician soon enough, visit the urgent care center for the following concerns:
- Cold
- Flu
- Earache
- Sore throat
- Headache
- Low-grade fever
- Rash
- Fractures
- Sprains
- Bruises
- Minor cuts or burns
- Recurring chronic non life-threatening condition
When Should I Go to the Emergency Room?
If you’re experiencing any of the following, the emergency room is the right option:
- Severe shortness of breath
- Chest pain; numbness in the face, arm or leg; difficulty speaking
- Cut or wound that won’t stop bleeding
- High fever with stiff neck, mental confusion or difficulty breathing
- Unexplained or sudden loss of or change in consciousness
- Obvious broken bones
- Coughing or vomiting blood
- Head, neck or spine injury
- Severe burn
- Electric shock or lightning strike
- Convulsion or seizure
- Severe abdominal pain
- Possible poisoning or overdose
- Severe allergic reaction