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Virtual Care

Within Minutes, Connect With One of Over 700 Baptist Health Deaconess Providers From Anywhere.

Baptist Health Deaconess Virtual Care provides fast, easy and affordable access to:

  • Urgent care video visits (e.g. COVID-19 screening)
  • Scheduled appointment video visits
  • E-Visits (symptom-specific questionnaire)

Urgent Care Video Visit
It's available 24 hours a day, 7 days a week without an appointment and treats many of the same conditions treated at urgent care locations.

How it Works:

  • Conducted on-demand with the next available provider
  • Uses Zoom video on your smartphone, tablet, or computer
  • Your insurance will be billed for this visit and we collect a co-pay per your insurance
  • Best for conditions like: coronavirus/flu screening, sinus congestion, headaches and pink eye

Scheduled Video Visit
It's a secure, virtual primary care or specialist visit whenever your provider's office is open.

How it Works:

  • Requires a scheduled appointment with your primary care provider or specialist
  • Uses Zoom video on your smartphone, tablet, or computer
  • Has the same cost as an in-person provider visit
  • Best for conditions like: allergies, urinary tract infections, skin conditions, cold or cough, etc.

It's a symptom-specific online questionnaire that helps the virtual care provider recommend a treatment plan.

How it Works:

  • Questionnaires are reviewed by a provider and followed up with a treatment plan
  • Does not require or use video
  • Your insurance will be billed for this E-Visit. If no coverage is found, you will be billed for $30.
  • Best for conditions like: coronavirus/flu screening, sinus congestion, headaches and pink eye

Virtual Care at Baptist Health Deaconess
Baptist Health Deaconess Virtual Care provides convenient access to urgent care video visitsE-Visits and scheduled appointment video visits for patients of age 2 or older, whether at home, in the office or while away from home. You must have or create a MyChart account to use Baptist Health Deaconess Virtual Care. Virtual Care video visits allow patients to experience a secure online provider visit via smartphone, tablet or computer within minutes via MyChart and Zoom.

Meanwhile, with Virtual Care E-Visits, you will fill out a symptom-specific questionnaire online via MyChart and the virtual care provider will recommend a treatment plan and order prescriptions, if necessary.

Virtual Care urgent care video visits and E-Visits are also a safe and recommended option for those seeking screening for coronavirus (COVID-19) symptoms that do not merit an Emergency Room visit. Learn more about the Coronavirus and screening and treatment at Baptist Health Deaconess.

Virtual Care urgent care video visits can also be used to treat other symptoms and conditions. Urgent care video visits can be used for:

  • Fevers
  • Sinus Congestion
  • Allergies
  • Rash
  • Headaches
  • Pink eye
  • Urinary tract infections
  • Colds or cough
  • Sinusitis
  • Flu-like symptoms

Don't See Your Symptoms Above?
If you are looking for virtual care treatment for symptoms or conditions not listed here, a scheduled video visit may be right for you. Scheduled video visits can be used for appointments with virtual care providers, including primary care providers or specialists.

Whatever your symptoms are, Baptist Health Deaconess has the right treatment for you. Get started by finding a provider.

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