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Baptist Health Deaconess Madisonville delivering 24/7 coverage, tele-ICU solution to critically ill

(Madisonville, Ky.)  Feb. 28, 2022 — Baptist Health Deaconess Madisonville announced the successful launch of the most advanced critical care telemedicine program available in hospital intensive care units designed to ensure the highest quality of care for our sickest patients.
Baptist Health Deaconess Madisonville has partnered with Hicuity Health®, the nation’s largest provider of tele-ICU services, to deliver monitoring by highly trained intensivist physicians and critical care specialists 24 hours a day, 7 days a week, providing an extra layer of care that enhances patient safety.
“Our patients are receiving the best recommended standard of medical care available with the collaboration between their local doctor, the hospital critical care team and the remote tele-monitoring oversight of Hicuity Health,” stated hospital president Robert Ramey.
“We are pleased to partner with the physicians and clinicians at Baptist Health Deaconess Madisonville to provide additional clinical surveillance and support of their ICU patients,” said Lou Silverman, CEO of Hicuity Health. “This combination of critical care expertise, advanced telemedicine technology, and workflows aligned with clinical best-practices supports the work of the bedside team to the benefit of our shared patients.”
Hicuity Health’s team of intensivists and critical care nurses work around-the-clock complementing the care provided by the local Baptist Health Deaconess Madisonville physicians. The program continuously monitors patient vital signs, labs and clinical status. Proactive data management tools identify problems before they become urgent, prompting immediate intervention when necessary. Two-way audio/video in each patient’s room enables face-to-face consultations between the bedside and Hicuity Health team.
“The Hicuity Health team serves as an extra layer of care that reassures doctors that their patients are vigilantly monitored even when they are not present in the room,” said Chief Medical Officer Dr. Mohan Rao. “There is a deep sense of relief knowing that emerging issues are dealt with immediately, and patients are receiving the highest recommended level of care at a moment’s notice.  We know having intensivists covering these patients reduces the risk of complications and improves patient outcomes.”
“Our critical care nurses are excited for the additional care and support of the Hicuity Health clinicians,” adds Gloria Capps, RN and nursing director for the Critical Care unit. “Patient safety and quality care are our top priorities and by providing this additional service, we are reinforcing our commitment to them.”

About Hicuity Health
For more than 20 years, Hicuity Health has pioneered telemedicine innovations. Serving a diverse range of clients and care venues – including health systems, hospitals, and post-acute care facilities – with an expanding line of services that includes tele-ICU, remote inpatient cardiac telemetry, and wearable smart device monitoring, the company is the leader in delivering expert care on a 24 x 7 x 365 basis to high-acuity patients in high-acuity environments. Our innovation is highlighted by our proprietary HUB workflow management technology platform, which enables seamless care delivery and informs patient management across our 10 clinical care centers that serve our more than 100 hospital partners located in 27 states nationwide. Hicuity Health cares for more than 100,000 patients per year, delivering enhanced patient outcomes, tangible ROI, and expert clinical support for the bedside teams at our partner hospitals. To learn more about us, visit:
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